How to handle delayed or cancelled flights

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woodchuck
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How to handle delayed or cancelled flights

Postby woodchuck » Sat Apr 21, 2018 9:57 am

AirHelp — AirHelp is the world’s leading flight delays compensation company, helping passengers apply for compensation following a delayed or canceled flight or when boarding has been denied. It is AirHelp’s mission to fight for passenger rights by holding airlines accountable for flights disruptions that are out of passengers’ control. AirHelp has already helped 5 million people, taking the stress out of applying for compensation and making it as hassle-free as possible for travelers around the world.


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Re: How to handle delayed or cancelled flights

Postby samthesham » Sat Apr 21, 2018 3:51 pm

woodchuck wrote:AirHelp — AirHelp is the world’s leading flight delays compensation company, helping passengers apply for compensation following a delayed or canceled flight or when boarding has been denied. It is AirHelp’s mission to fight for passenger rights by holding airlines accountable for flights disruptions that are out of passengers’ control. AirHelp has already helped 5 million people, taking the stress out of applying for compensation and making it as hassle-free as possible for travelers around the world.


I wonder how much AirHelp charges for the privilege of helping passengers get compensated?
woodchuck
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Re: How to handle delayed or cancelled flights

Postby woodchuck » Tue Apr 24, 2018 7:14 am

AirHelp is a business whose services are occasionally needed; I haven't had to use them yet.
They only get involved if the carrier is in the US or Europe.
Had a long delay recently with Latam; they were not able to help me.
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FDiH
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Re: How to handle delayed or cancelled flights

Postby FDiH » Tue Apr 24, 2018 7:51 am

LATAM, Star Peru, LCPeru, etc are a member of IATA, which means they have to play by the rules set out by IATA. IATA has a consumer protection section that handles delays, cancellations, etc. More info:


EU / USA airlines need to comply with additional consumer protection. In case of European passengers/European airlines, airlines are required to compensate in case of a delay of more than 2 hours.
I can imagine that certain regulation does not exist in Peru. But you can always try to get compensation from the airline by referring to the consumer protection manifest of IATA.
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Re: How to handle delayed or cancelled flights

Postby woodchuck » Thu Apr 26, 2018 5:31 pm

Good info - thanks.
Our recent delay in Ayacucho was 1 hour & 57 minutes.
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FDiH
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Re: How to handle delayed or cancelled flights

Postby FDiH » Fri Apr 27, 2018 8:39 am

woodchuck wrote:1 hour & 57 minutes.


In Huanuco that is considered on time :D

Most delays are caused by lack of capacity at Lima International. Quite often the entire airport is backup till a grinding halt because of ground traffic blockage. Seen it several times. Lima needs to expand quickly.
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Re: How to handle delayed or cancelled flights

Postby woodchuck » Sat Apr 28, 2018 11:16 am

I was under the impression that the Lima airport had expansion plans.
It is a well regarded airport in South America.
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Re: How to handle delayed or cancelled flights

Postby Formidable 1 » Sun Apr 29, 2018 10:19 am

From 2013. Lots of flying being done in Brazil...

https://en.m.wikipedia.org/wiki/List_of ... th_America
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Re: How to handle delayed or cancelled flights

Postby woodchuck » Sun Apr 29, 2018 6:25 pm

Did you see the Lima airport had a 48.6% increase passenger traffic in 2013.
Thanks for the info.

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