BRITISH-SPEAKING TELEPHONE OPERATOR

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Otte Polo Group
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BRITISH-SPEAKING TELEPHONE OPERATOR

Postby Otte Polo Group » Tue Jun 05, 2018 1:57 pm

The Otte Polo Group is a diverse portfolio of companies committed to providing advanced, quality solutions and the highest levels of customer service. Our Group's subsidiaries serve customers nationwide across the US and operate in a wide-range of industries, and we are now looking to expand into the UK.

We are looking for talented and reliable customer service agents to take phone calls from our prospective clients and develop within our rapidly expanding Miraflores based office. The successful candidate will speak native BRITISH English.


JOB DESCRIPTION:

- Respond to inbound telephone calls
- Provide customer service to callers, troubleshoot problems and offer services
- Process client services/orders and take payments
- Calmly attempts to resolve and de-escalate any issues
- Monday to Friday 3am-11am (Due to UK Time difference
- Payroll Benefits, with EPS (optional)


SKILLS & REQUIREMENTS:

- Customer service work experience preferred (not essential)
- Knowledge of Computers highly advantageous (not essential)
- Must be a NATIVE BRITISH ENGLISH speaker
- Friendly, yet professional and responsible attitude
- Must be able to work Monday to Friday (3:00am - 11:00am)
- Multi-tasking is a must
- Computer literate


COMPENSATION:

- Competitive base salary in line with current market value
- EPS Health Insurance contributions (optional)
- Full training and support provided
- Only apply if you have a fluent or native level of English.

Please forward your English resume directly to: resumes@ottepolo.com using the subject/asunto: BRITISH SPEAKING AGENT

**Resumes received in Spanish will NOT be considered**


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