Network Administrator

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Otte Polo Group
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Joined: Wed Mar 16, 2016 12:00 pm
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Network Administrator

Postby Otte Polo Group » Fri Jul 20, 2018 3:20 pm

Network Administrator - Must have perfect spoken english

Responsive Answering Service, an Otte Polo Group company is an inbound call center business with multiple offices in Latin American and the US.
We are hiring a Network Administrator with IT management experience to support its computer systems and users.
Qualifications:
• Minimum 3 years of experience in computer technical support and network administration
• Experience managing a help desk team
• Advanced level of English- writing, reading, and speaking
• Degree or certification in IT, MIS, Computer Engineering or similar field
• Strong understanding of VPN, IIS, DMZ
• Experience with Network Infrastructure and configuration of routers, firewalls, and switches
• Experience with voice over IP technologies
Duties:
• Installing network and computer systems on Windows platform
• Diagnosing, maintaining, repairing and upgrading network and computer systems
• Monitoring network and systems to improve performance
• Maintain and update documentation such as IT inventories and network diagrams
• Manage team of 5-7 full time and part time technicians to perform level 1 support for over 100 users in multiple offices
• Perform level 2 and 3 support
• Support for Sugar CRM system

**Resumes in Spanish will NOT be considered. **


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