sbaustin wrote:This so called doubling from 20 to 40 I think is a scam. Our home internet was "upgraded" and the max speed is 8 Mbps now.
In my office we have Claro for internet through their business department. The service we get from Claro at least relating to business is almost a polar opposite of Movistar/Telefonica. Claro will call, show up and follow up several times about service. It is quite a contrast although it might just be related to being a business customer.
How does their home service compare if anyone uses them?
Not a scam from my experience. When I had three months of 100 Mbps, I really had that speed. I confirmed it with Speed Test. And now that my trial period ended and I'm back down to 15 Mbps, Speed Test is showing a solid 15 Mbps bandwidth download speed (and 1.7 Mbps upload speed).
Is your internet access via DSL or cable? If it is DSL, then anything over 8 Mbps is a scam, as that is the maximum that the DSL tech Movistar uses can handle. I know because I ordered 10 Mbps DSL once before, and it tested out at only 8 Mbps. When I called they confirmed that their DSL technology maxed out at 8 Mbps. So yes, the 10 Mbps was a scam.
But their cable modem technology can handle 100 Mbps now, no problem.
Does Claro even offer cable modem internet? The only offering from them in my area is DSL.
DSL sucks. Never get DSL unless you you don't really use the internet much and don't care about speed or reliability. In that case I guess it is fine. No, not really... DSL just sucks. The high powered signals they have to send down the copper wire to make DSL work actually destroys the DSL modems after a while, so at some point your internet access starts to get less and less reliable, and then it just dies. DSL is just a crappy technology designed to let companies that have copper telephone wire all over the place eek out a little more revenue from their investment. But it just isn't anywhere near as good as internet over coaxial. And coaxial will eventually suck compared to fiber once that starts being delivered directly to homes. But for now, coaxial is the way to go.