Formidable 1 wrote:You both deserve gold stars for your efforts.
When I picked up my renewal passport, the US Embassy did not advise me of having to register my new # with Migraciones or I would be subject to a MONTHLY FINE.
When I notified them of this they told me basically "We are not responsible for advising/interpreting Peruvian law...".
I hope they change their attitude & advise US expats when they have a new passport # they need to contact Migraciones.
Embassy jobs have great pay & great benefits - including all paid US & Peruvian holidays.
Maybe they should stop operating like a typical US bureaucratic agency & provide professional/useful services to us.
windsportinperu wrote:I agree with WoodChuck
Being updating about the Law and Regulation related to Migration, is part of the work that must be done by The Consulate and or The Embassy
Informing to their citizen about these regulations is also part of their work . At the moment of giving the New Passport, It will only takes some few extra seconds to say :
"you must update the new number of your passport at Migration within the next xxx days , if not , you have to pay 42 soles per month as a fine"
Udo wrote:I returned from the U.S. in January where I renewed my passport. Upon arrival in Peru, they stamped my new passport with the date of entry. I live in Trujillo and went to local Migraciones here yesterday. Much to my dismay, the local bureaucrat told me that I must secure an appointment online. He also said there would be no monthly fine, even though over 30 days had passed? Sure enough, I went to the Migraciónes website and a notice popped up saying that effective the 22nd of February, any minor modifications to your data (like new passport number) must be done by appointment in Lima. In a time when the Venezuelans are supposedly getting an Interpol office of convenience opened in Trujillo, now I have to travel to Lima to make any minor data change? Please say it ain't so.
woodchuck wrote:Jimmy as you may have realized by now, customer service is a major issue in all of Peru.
It would appear you do have to come to Lima, but the process is very simple if you don't have to pay a FINE!
For those interested, here is the latest response I have had from Migraciones (a great example of poor customer service):
"This is in response to your March 4 email in which you request reimbursement for fines assessed by the Government of Peru. We regret that you were assessed these fines and that Migraciones’ actions caused you to suffer a financial hardship. For this event and in the future, please be aware that we cannot act either as a legal agent or advisor on Peruvian immigration matters or processes. While we look to provide U.S. citizens with general guidance, individuals are responsible for knowing and complying with Peruvian laws and regulations."
woodchuck wrote:I wonder how the other Embassies (UK, Canada, Australia, Spain, etc.) handle this issue?