My name is José and I'm peruvian. We (my wife and I) are missionaries here in Peru, currently I'm in a sabbatical take care of paperwork that need my attention. I was the head of the IT department here in our office in Lima and I can help you remotely, face to face, in any problem with your computer/laptop (sadly not MAC)
Just send me a e-mail to [email protected]
and I will be glad to help you.