increase in movistar phone/internet bill

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agantuk
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increase in movistar phone/internet bill

Postby agantuk » Thu Jun 14, 2012 7:01 pm

i just got a letter from movistar say that they are increasing my duo package price from 139 to 149 soles. anyone else got the same letter?

the letter is dated mayo but arrived just 4 days before the tarifa change...interesting...wondering if this could be contested?

gracias


VicManu

Re: increase in movistar phone/internet bill

Postby VicManu » Thu Jun 14, 2012 7:13 pm

I got the same letter for my TRIO but the letter they sent me say the 10 soles increase apply since july.
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Omikron
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Re: increase in movistar phone/internet bill

Postby Omikron » Fri Jun 15, 2012 9:22 am

I also got this letter 3 weeks ago and the reason is clearly explained there: they are getting rid of the older, outdated plans so these customers must get reassigned. My previous internet bandwidth 1Mbps is not being offered anymore, so they upgraded me to 2Mbps for a slight increase of 10 soles. It was either that, or a downgrade to 512Kbps ( I don't know why they keep the 512Kbps plan but not the 1Mbps, but I suspect it is related to technical problems with old phone lines).

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