Customer Service Representative - Cusco - G Adventures

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Customer Service Representative - Cusco - G Adventures

Postby canadiantraveller » Tue Feb 14, 2012 12:41 pm

G Adventures in Peru are looking for a responsible, outgoing and self motivated individual to provide a high level of customer service and satisfaction for all incoming passengers on G Adventures non-tour leader led trips. Responsible for local sales and revenue generation for Cusco region. To support Peru office Operations team by handling day-to-day situations on the ground as they arise.

Send your CV and Introduction (Cover letter) in ENGLISH ONLY. - [email protected]

The deadline for applications is Feb 19th, 2012.

English & Spanish - written/verbal - Excellent english public speaking ability
Customer Service Focused
Knowledge of the Peru region, specifically Cusco and the Sacred Valley
Experience working in Tourism or Tourism Graduates preffered
Commitment to Customer Service and Client Satisfaction
Advanced English Speaking ability
Proficient knowledge of computers, email, excel
Strong Organizational Skills
Ability to work evenings and weekends and be available in emergency situations

Areas of Responsibility:

• Meeting incoming passengers, assisting with hotel check in/check out
• Concierge service for passengers with free days in Cusco
• Welcome meetings for Independent and Non Leader Led trips in Cusco
• Emergency Phone duties
• Fielding complaints and assisting with ill passengers
• Medical Emergency Coordination with Passengers and Offices
• Incident Management and Coordination with Peru offices
• Arranging/Selling of local activities, equipment rentals
• Coordinating with lima office and accounts of Local Sale/Rental cash reporting
• Represent company core values

Any questions or applications by email only, send to - [email protected]

More information can be found at the computrabajo website: ... -35740.htm

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