Please only send your resume if you fulfill all the necessary requirements listed below. No exceptions.
Latin America For Less, LLC, a US-incorporated company based in Lima, Peru, is looking for their Operations Manager to work in the Lima office. We are looking for young professionals eager to develop within the tourism industry. Latin America For Less is the leading inbound travel agency for travelers from English-speaking countries, and we have the best testimonials in the industry. To maintain our high quality of standards, we require an ambitious, detailed-oriented individual who is passionate about travel.
If you are qualified for this position, please send us your resume and cover letter detailing your qualifications and interests at email@example.com
. Please note that applicants who do not include a cover letter will not be considered.
The Operations Manager should be an expert in the logistics of the South America travel industry. They are responsible for the management and the constant improvement of operations services within the company as well maintaining good relationships with our providers. This includes the management of our operations team and ensuring that goals are achieved on a daily basis. As well, they are required to have excellent leadership skills and the ability to handle customers’ emergencies efficiently.
The Operations Manager will be in constant contact with other departments of the company. This position requires excellent communications skills in both English and Spanish. The Operations Manager reports to General Management regularly.Job Requirements
Excellent personal motivation, strong work ethic, and self-discipline.
University degree with above average grades. Master’s degree or MBA are a plus.
Advanced Spanish and English skills.
Experience in leadership/management with high efficiency and quality.
Ability to solve problems in a creative way and to handle emergency situations.
Capacity to work with all departments to achieve company’s goals; ability to work individually as well as in a team.
Advanced Office skills (Word, Excel, Outlook).
One year minimum commitment.Responsibilities
The Operations Manager is responsible for the entire operations department within the company. The department is in charge of coordinating/handling logistics for thousands of travelers each year in more than 9 countries.
You will be responsible for leading your team to surpass the company’s goals of quality and efficiency for tasks listed below:
Booking, confirming and re-confirming all services requested by the sales team
Prepare all customers’ travel documents
Follow all rules and procedures of the company
Handle all customers’ emergencies at any time and on any day of the year
Manage quotes and information with all providers
Other operations management projects
Management of projects with specific goals.
Work Hours: Monday through Friday; 48 hours/week. Availability for emergencies.
Prepare material and train employees on goals and procedures to maintain an efficient and motivated team.Job Benefits and environments
Opportunity to demonstrate and improve management and leadership skills.
You will be part of a dynamic company with opportunities for further training and professional growth.
We work under a serious but comfortable work environment; no dress code.
Salary: $1,300-1,800 depending on qualifications and experience.Equal Opportunity
Latin America for Less, LLC does not discriminate against anyone based on race, religion, gender, social background, or sexual orientation. We expect every member of our staff to be like-minded in working toward a society with equal opportunity.